This week, ECNETNews brings you an unfiltered discussion with our Small Biz Breakdown team, diving into the latest developments in the world of artificial intelligence (AI) and small business. Without a predetermined agenda, the dialogue promises to be engaging and insightful, exploring the newest trends shaping the industry.
In today’s episode, the spotlight is on recent updates from the AI sector, particularly focusing on agentic AI. Could this be the next big evolution in technology, akin to the Metaverse, or does it represent something even more significant? Tune in to catch the full conversation.
Here are the latest small business headlines making waves this week:
Small Business News Roundup – March 23, 2025
Verizon Business Launches GenAI Assistant for Small Businesses
Verizon Business has unveiled the Verizon Business Assistant, an innovative generative AI-powered text messaging tool that enables small businesses to streamline customer interactions. The solution offers instant responses to common inquiries, enhances learning through interactions, and seamlessly connects customers to live representatives when necessary.
Wix Introduces Wix Functions to Boost Business Customization
Wix has launched Wix Functions, a no-code platform empowering users to develop personalized business workflows, automate pricing and checkout processes, and customize app functionalities. This advancement offers businesses unprecedented flexibility to tailor their operations without needing technical expertise.
Adobe Enhances Experience Cloud with AI Agents for Customer Engagement
Adobe has rolled out new AI capabilities within Adobe Experience Cloud, designed to help businesses create personalized customer experiences across various channels. This significant development was announced at Adobe Summit, the company’s premier digital experience event.
Paychex Survey Reveals Rising AI Adoption Among Small Businesses
A recent Paychex survey indicates that small businesses throughout the U.S. are increasingly turning to artificial intelligence to boost productivity, revenue, and workforce development.
Adobe Expands Firefly Services for Scalable Content Production
Adobe has introduced new enhancements to Adobe Firefly Services and Firefly Custom Models to meet the growing demand for customized content across various digital platforms. This announcement also took place during Adobe Summit.
NordProtect Launches as a Stand-Alone Identity Theft Protection Service
NordVPN has introduced NordProtect as a stand-alone service in the U.S., allowing users to access identity theft protection independently without the need for a NordVPN Prime subscription.
vcita Rolls Out Upgraded BizAI with Agentic AI Features for SMBs
vcita has announced a significant upgrade to its BizAI platform, incorporating agentic AI capabilities specifically designed for small and medium-sized businesses. This new version promotes the blend of automation and human oversight, enabling businesses to enhance essential operations while retaining control.
SBA Announces Winners of 2025 National Small Business Week Awards
The U.S. Small Business Administration (SBA) has revealed the winners of the 2025 National Small Business Week awards, which celebrate exceptional contributions in areas such as government contracting, disaster recovery, and small business investment. The awards ceremony will be held from May 4-10.
Famous Amos Launches 2025 Ingredients for Success Initiative
Ferrero North America has launched the 2025 Famous Amos Ingredients for Success (IFS) Entrepreneurs Initiative in collaboration with the U.S. Black Chambers, Inc., offering financial support and resources to early-stage Black business owners for the fifth consecutive year.
Hostinger Unveils AI-Powered No-Code Web App Solution, Hostinger Horizons
Hostinger has announced the global launch of Hostinger Horizons, an AI-driven no-code platform that allows businesses and individuals to create fully functional web applications without any coding knowledge. The service enables users to develop, publish, and host web apps independently.
Small Biz Breakdown: Insights on New AI Tools and Economic Indicators
This week, our Small Biz Breakdown team returns to discuss pressing topics that impact small business owners and entrepreneurs today.
American Express Study Indicates Increased Focus on Payments Automation in 2025
A new study by American Express reveals that most businesses aim to enhance their payment processes in 2025, with automation emerging as a pivotal priority. The Amex Trendex: B2B Payments Edition survey, which engaged 1,000 U.S. business decision-makers, underscores the importance of streamlined payment systems for business growth and efficiency.
Zendesk to Expand AI Voice Capabilities with Acquisition of Local Measure
Zendesk has confirmed a definitive agreement to acquire Local Measure, a provider of advanced voice solutions and Contact Center as a Service (CCaaS), further enhancing its AI-powered voice offerings.
