ECNETNews reports that a new solution, Will Call Delivery, has been launched to meet urgent same-day supply demands for foodservice distributors and their business clients. This innovative offering is set to tackle challenges such as delayed dispatches, warehouse fulfillment hurdles, and the increasing demand for swift delivery in the food retail and hospitality sectors.
Part of ECNET’s expanding business services launched in 2022, Will Call Delivery allows distributors to provide quick, same-day “fill-in” or “hot shot” deliveries through a network of trained shoppers. This service integrates smoothly into existing communication workflows, enabling sales representatives to swiftly initiate orders and arrange for immediate pick-up and delivery from warehouses to clients.
“For over a decade, ECNET has been known for delivering efficient service nationwide,” a spokesperson said. “With Will Call Delivery, we are extending our expertise to distributors and business operators requiring rapid fulfilment, offering a streamlined, same-day solution for urgent supply needs.”
This white-label application allows sales representatives to place orders via text or call, keeping their familiar workflows intact. If a specific item is unavailable or if the customer’s location is distant from a warehouse, orders can also be placed from local retailers to ensure needs are met.
Food safety is a core feature of the Will Call Delivery service, with all shoppers receiving training on food safety standards, including hygiene practices and safe handling of temperature-sensitive items.
The service has been successfully piloted with a leading U.S. foodservice distributor, receiving positive feedback. A representative noted that this pilot has enabled them to enhance their customer-centric approach and address the evolving demands of their client base effectively.
Plans are underway to broaden the reach of Will Call Delivery to more distributor partners throughout 2025, aiming for a nationwide scale. This service is designed to alleviate operational burdens on distributors while providing superior customer service, ensuring that essential businesses—ranging from restaurants to healthcare facilities—stay adequately stocked during critical times.
Distributors interested in incorporating Will Call Delivery into their operations can inquire for further information.
