The conversational nature of AI chatbots and voice assistants may help users grasp new concepts, but recent findings suggest that this informal approach can also lead to an increased susceptibility to inaccuracies, particularly when compared to traditional sources like static informational articles.
In a comprehensive study conducted by researchers at the University of Tübingen in Germany, approximately 1,200 participants were assessed on their perceptions of information presented in three different formats. This research aims to shed light on how the delivery method of information influences our understanding and belief in its accuracy.