ECNETNews reports that significant enhancements have been announced aimed at simplifying the 2024 tax filing process for individuals and businesses. The updates include expanded expert assistance options and streamlined features for both consumer and business tax filers.
The newly updated support service now provides personalized, one-on-one assistance for filers dealing with complex tax situations. Key updates include:
- Credentialed Expertise: Professionals are fully credentialed and based in the U.S., ensuring reliable advice.
- Flexible Access: Filers can connect with experts via phone or chat, ensuring tailored support based on their preferences.
- Xpress Connect for Individual Filers: A new feature offers 20-minute sessions with tax professionals to address specific concerns, with an option for unlimited access for more comprehensive support.
- Business Tax Support: Business filers completing forms 1065 or 1120-S can access unlimited live assistance from tax professionals.
More advanced support options are in development and are expected to launch in late winter or early spring 2025.
Enhanced Features for Individuals and Businesses
Several new features have been introduced to improve the tax filing experience for both individual and business customers.
For Individual and Joint Filers
- Streamlined 1099 Filing: Users can easily import or manually enter 1099 data with a simplified review process.
- Simplified State Returns: Federal return data is reused for state filings, streamlining the process.
For Business Filers
- Improved Data Import: Automatic pre-population of tax returns for returning users enhances efficiency.
- Schedule B Enhancements: Plain-language guidance simplifies the completion of Schedule B.
- Organized Filing for Forms 1065 and 1120-S: The filing sections for federal income and deductions have been made clearer.
- Expanded Payment Options: Payment flexibility has been increased with the addition of PayPal as a payment option.
- Audit Defense: Professional assistance for audits of Forms 1065, 1120, or 1120-S is now available as an optional service.
- Digital Signature: A streamlined digital signature process significantly reduces paperwork.
Guarantees for Accuracy and Maximum Refunds
Confidence in the tools and services is reinforced with the following guarantees:
- Max Refund Guarantee: Customers are assured they won’t find a larger refund with other tax software.
- $100K Accuracy Guarantee: The accuracy of calculations is ensured, backed by up to $100,000.
