Business communications and collaboration are evolving rapidly, and a new software tool is at the forefront of these changes.
The tool, known as Zoho Cliq, revolutionizes how teams communicate and collaborate, regardless of geographical distances.
Zoho Cliq is integrated into a Unified Communication and Collaboration stack, enabling teams to work more effectively by consolidating all communication and collaboration needs into one platform.
Transforming Communication and Collaboration
One significant transformation is the redefinition of team proximity. Consider this scenario:
Imagine entering your home office on a Monday morning, intending to discuss a new hire with a colleague who is, unbeknownst to you, in a meeting with others across the globe. Without missing a beat, you switch gears to consult with HR about the same matter before organizing your presentation for an afternoon department head meeting—all while working remotely from your apartment.
This example highlights a new era of communication and collaboration that transcends traditional boundaries of proximity, with Zoho’s software pushing these boundaries further.
Breaking New Ground in Team Collaboration
Launched in 2017, Zoho Cliq has seen a substantial increase in remote users. Instant messaging is set to become a $75 billion market by 2025, while internal communication alone is forecasted to exceed $1.78 billion by 2027. The demand for efficient messaging solutions has surged, particularly due to the global pandemic.
The Cliq dashboard provides a comprehensive view, fostering an office-like atmosphere even when teams are miles apart. Users can easily check team availability and access meetings while managing calls with audio and video features, making it infinitely more functional than basic messaging apps.
Enhanced Messaging Capabilities
Zoho Cliq’s messaging dashboard offers a continuous flow of communication, setting it apart from standard messaging applications.
Key features include direct messaging, group chats, and customizable channels, allowing messages to be timed for optimal delivery. You can engage with team members across departments or use file sharing to quickly send documents for meetings, all while utilizing a writing assistant for quick message creation.
Voice and video messaging enhance personal connections, while a multi-chat view keeps conversations organized. Rich formatting options for messages improve clarity, and built-in task management helps track projects and deadlines.
Streamlined Virtual Meetings
Zoho Cliq simplifies the process of virtual meetings and calls. Users can initiate one-on-one calls or larger meetings seamlessly. If a call is interrupted, you can easily transition it to your mobile device, ensuring connectivity no matter where you are.
Importantly, external users can also be invited into meetings, making it easy to engage clients or partners as needed. The meeting feature syncs with calendars, so users never miss an appointment. In addition, transcripts, summaries, and action point lists are available for missed meetings, keeping everyone informed.
Comprehensive Communication Solutions
Zoho Cliq includes additional telephony services, allowing teams to manage calls internally without the need for traditional PBX systems. Integration with various phone services provides flexibility to meet diverse team preferences.
Uniting Communications and Collaboration
With Cliq, Zoho aims to create a seamless environment for communication and collaboration. Originally developed as Zoho Chat in 2007, it has evolved into a comprehensive collaboration hub that combines messaging, meetings, automation, and artificial intelligence.
Cliq addresses longstanding challenges teams face when collaborating, especially in remote setups. Many organizations struggle with scattered communication tools and productivity platforms, leading to disorganized workflows and decreased efficiency.
In contrast, Zoho Cliq brings everything into one unified platform, fostering streamlined workflows and enhanced team cohesion, regardless of geographical constraints.
Empowering Teams for Success
Businesses across various sectors are leveraging Zoho Cliq to improve their operations. Notably, healthcare organizations utilize Cliq to enhance communication for better patient care, employing automated alerts to disseminate critical updates swiftly.
Meanwhile, other sectors benefit from improved management communications. Companies using Zoho’s integrated phone system can respond to customer inquiries more effectively, allowing staff to focus on high-level tasks.
Embracing Virtual Events and External Collaboration
Zoho Cliq also includes features for hosting large-scale virtual events, eliminating traditional costs associated with in-person gatherings. Teams can participate in keynotes and interact from anywhere in the world.
Moreover, the Networks feature facilitates secure engagement with external collaborators, enabling distinct communication channels with clients, partners, and vendors without compromising sensitive information.
Conclusion
The ability to work beyond physical boundaries gives businesses unprecedented flexibility. As collaboration continues to evolve, tools like Zoho Cliq are essential in creating connected teams across the globe.
Zoho Cliq empowers organizations by providing a comprehensive suite of communication tools accessible from any device with internet connectivity. Users can enjoy direct access via a streamlined interface or through various integrated Zoho applications.
Available in free and professional or enterprise plans, Zoho Cliq caters to diverse business needs. The platform integrates seamlessly with other Zoho software, enhancing overall productivity.
