ECNETNews, KINGSTON, Jamaica, Feb. 19, 2025: ibex, a prominent global provider of business process outsourcing (BPO) and AI-driven customer engagement technology solutions, recently held its third iGrow with ibex event in Jamaica. This celebration honored employee achievements and emphasized career growth within the organization. The event marked a significant aspect of ibex’s talent development strategy, recognizing 89 Jamaican team members who were promoted in the last two quarters, reflecting the company’s dedication to cultivating internal talent.
The iGrow with ibex program is crafted to empower employees, enhance development and engagement, and establish a strong leadership pipeline. It offers team members the chance to connect with company leaders, engage in career planning discussions, and explore future opportunities within the organization. This year’s event highlighted two exceptional employees: the longest-tenured team member and the individual with the most promotions at ibex Jamaica, both embodying the organization’s culture of rapid career advancement.
“At ibex, we consider our people our greatest asset,” stated a senior company representative. “The iGrow with ibex initiative showcases our commitment to a culture of growth and opportunity. By investing in the development of our employees, we sustain an environment where talent flourishes and future leaders emerge.”
Facilitated by ibex’s Talent Mobility team, the event underscores the company’s emphasis on internal mobility as a unique advantage. Through initiatives such as iGrow with ibex, ibex Jamaica is committed to reinforcing its foundation by identifying, nurturing, and promoting internal talent. This strategy not only boosts employee engagement but also strengthens the company’s capacity to scale effectively.
Looking ahead, ibex Jamaica remains focused on programs like iGrow with ibex as a fundamental aspect of its mission to foster an environment where employees can thrive, succeed, and fulfill their career ambitions.
About ibex
ibex provides cutting-edge business process outsourcing (BPO), digital marketing, online acquisition technology, and comprehensive customer engagement solutions, helping companies attract, engage, and retain valuable customers. With approximately 30 operations facilities worldwide, ibex utilizes next-generation technology to enhance customer experiences for numerous leading global companies across sectors including retail, e-commerce, healthcare, fintech, utilities, and logistics.
Employing a diverse global workforce of over 30,000 team members and integrating industry-leading technology, including the AI-powered ibex Wave iX solutions suite, ibex manages nearly 175 million critical customer interactions. This contributes over $2.2B in lifetime customer revenue annually and fosters a distinctive customer experience.
