PORTMORE, Jamaica, Sept. 26, 2024: ECNETNews announces the successful hosting of the highly anticipated Back-To-School with ibex event at the company’s Portmore location. This initiative aims to support school-aged children of employees as they gear up for the new academic year.
The Back-To-School with ibex program provides essential resources and support for employees’ children across all four Jamaica sites. The event welcomed parents, from those with preschoolers starting school for the first time to parents of high achievers at the primary and secondary levels. A Special Country Manager’s Award was presented to the two top CXC performers, each receiving a new laptop to celebrate their achievements.
“Education is the cornerstone of success, and we are thrilled to support our employees’ children as they embark on their educational journeys,” stated the SVP of Operations and Country Manager for Jamaica. “At ibex, we combine exceptional talent, training, and technology to deliver outstanding customer experiences for leading global brands. Our focus on AI-enabled solutions, comprehensive rewards programs, and career advancement opportunities creates an enriching and supportive workplace atmosphere, enabling our agents to thrive.”
ibex has garnered recognition in Jamaica for its exemplary workplace culture and employee development initiatives, earning accolades such as the Best Place to Work for Women in Central America and the Caribbean, Nearshore Company of the Year, and Central America and Caribbean Company of the Year.
In exciting news, ibex plans to hire 1,300 new agents in Jamaica within the next two months, supporting multiple client programs across dynamic industries such as retail, technology, health and beauty, and transportation logistics.
Become a part of the thriving ibex team to kickstart your career—apply now!
About ibex
ibex specializes in providing innovative business process outsourcing (BPO), digital marketing, online acquisition technology, and comprehensive customer engagement solutions, enabling companies to attract and retain valuable customers. With a global network of approximately 30 operational facilities, ibex leverages advanced technology to enhance customer experiences for numerous top-tier companies across various sectors, including retail, e-commerce, healthcare, fintech, utilities, and logistics.
By harnessing the talents of a diverse workforce of over 30,000 employees and utilizing cutting-edge technology like the AI-powered ibex Wave iX solutions suite, ibex manages nearly 175 million pivotal customer interactions annually, contributing over $2.2 billion in lifetime customer revenue. For more information, visit our website or connect with us for more insights.
